About Your Order
How long will it take to receive my plans?
We state on our Web site that e-mail plans will be sent within 3
business days. We usually send our plans within 24
hours. If you do not receive your e-mail plans within 3 business days of submitting your
online payment, PLEASE LET US KNOW, something has gone wrong.
Note: For personal checks, we allow 2 weeks to elapse before sending your order.
Why have I have not received my e-mail plans?
Your e-mail address may have been entered incorrectly. Spam blocking software on
your computer or e-mail service may have stopped our plans from reaching you.
If your order is returned to us as undeliverable, we will void any credit transaction
and wait for you to contact us.
I would like to order a set of plans but the order button does not let me order.
1. Try again later. Occasionally, the Web is congested and unable to connect properly.
2. Try another brand of browser. We have experienced difficulties with Netscape browsers.
Microsoft Internet Explorer seems to work best.
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